Repairs & returns

At OOZOO, we’re here to make sure you love your purchase. Need a return or repair? Our easy, hassle-free process has you covered—just follow the steps below:

Returns

We hope you are fully satisfied with your purchase, but if not, we offer
a straightforward returns process. To initiate a return, please visit
our returns page and follow the step-by-step instructions. We aim to
make this process as smooth as possible for you.

Repairs

We are committed to providing high-quality products, but sometimes repairs
are necessary. If you experience any issues with your watch or jewelry,
please reach out to our repair service. For more
information on how to initiate a repair, click the button below.

Get in touch

Have questions about your order, or a general enquiry?